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Get in Touch

Questions about your account, deposits, withdrawals, or verification? Reach the right team directly below, or browse our comprehensive FAQ.

How to reach us

Account support

Deposits, withdrawals, verification, and access to your account.

haut2117@gmail.com

Before you write to us

Include your registered email address and any relevant reference number. Never include your password, two-factor codes, or a wallet seed phrase in a message — we will never need them, and no legitimate member of our team will ask.

Registered office

Equility AG
Dammstrasse 16
6300 Zug
Switzerland

Company registration

Commercial Registry of the Canton of Zug
CHE-460.255.304

Security notice Alethena Investment will never ask for your password, two-factor code, or wallet seed phrase. We will never ask you to send funds to a "verification", "upgrade", or "unlock" address. If you receive such a request, do not act on it — report it to us using the security address above, or via account support.

Looking for answers rather than a conversation?

Read the FAQ How it works